Guests will show their feelings about your park by displaying a variety of Moods. Keeping guests happy means catering to their needs and giving them lots of fun things to do in your theme park.
There are seven different moods which guests might experience while in your park:
- Content – The base mood for guests entering and wandering around your park with all their needs met. When in this mood, guests will be happy to pay normal prices for rides and their tiredness will progress at the normal rate.
- Happy – The guest has had a good time on a ride, eaten their preferred food, been entertained or had any other good experiences. When in this mood, guests luxury need will start to increase, and they’ll want to spend more time in your park.
- Excited – The guest is queuing for their favourite ride, queuing for a ride with lots of theming or affected by a good entertainer performance. When in this mood, guests will see their luxury need increase and they’ll want to spend more time in your park.
- Bored – The guest has been waiting a long time in queue with a low scenery rating or their excitement need has fallen too low. When bored a guest’s park fatigue will increase at a faster rate and they’ll leave your park sooner.
- Uncomfortable – The guest has been soaked by water for too long, they’re surrounded by litter or they’ve spent time in dirty toilets. When uncomfortable a guest’s park fatigue will increase at a faster rate, and they’ll leave your park sooner.
- Unhappy – The guest hasn’t had several of their needs met or the price of a ride changed as they were leaving it. When unhappy, guests will be less inclined to buy luxury goods and will leave your park sooner, and give it a poorer review.
- Desperate – The guest has an extremely low need. When desperate a guest’s park fatigue will increase at the fastest possible rate, and they’ll quickly leave your park.
You can see a guest’s mood by inspecting them, using heatmaps or simply by looking at the way they behave as they move around your park. It’s hard to miss an unhappy guest!
Did You Know?
How-To Improve Guest Moods
Improving the mood of your guests can be straightforward, once you identify what’s making them unhappy!
- Open the Park Management menu and navigate to the Guests sub-menu.
- Review the Overall Mood rating and the Top Negative Thoughts. These will give you an idea of the most common complaints your guests have about your park.
- Alternatively, inspect some of your guests to get a snapshot of individual needs. Try inspecting guests in different situations e.g. waiting for rides, leaving rides, buying food etc. Heatmaps will also highlight guests with positive or negative moods.
- Once you’ve identified the issue, now you need to address it! Make sure that you have enough facilities to meet guest needs, review your prices and improve your use of scenery around the park. For example, if you find lots of guests are unhappy about litter, build more bins and hire more janitors!
Slug
guest-moods
Game
Site