Hello! I’m Tony, and I work in the Customer Support team. I support all of Frontier’s projects and their players, through our ticketing system and across our many social channels. As a team, we work closely with QA to catch up on known issues, or to report new bugs we’ve seen. I personally also keep a close eye on our Frontier Knowledgebase, a site that players can use to find technical and gameplay support.
I joined Frontier in 2019 as a Graduate Customer Support Agent, and since then the company has grown exponentially. Being in CS has allowed me to get to know so many people across the studio, and in turn has given me a lot of opportunities to work with some very talented people. Not only this, I’ve always felt like this is a company that actually cares about its staff, and I’m very happy I’ve started my career in the games industry at Frontier.